TuDongChat is a leading AI Chatbot platform, leveraging artificial intelligence to automate 99% of manual customer service tasks. Our comprehensive suite includes automated, lead generation, SEO-optimized content creation, and 24/7 intelligent customer care.

Whether you are new to chatbots or migrating from another provider, TuDongChat can automatically scan and sync data from everyone who has ever interacted with your Fanpage. This historical data collection helps you optimize your marketing strategies and significantly boost business performance.

See more: How to set up a Facebook Fanpage chatbot.

By analyzing past interactions, the AI Chatbot gains deep context about the customer’s relationship with your business. This enables highly personalized, accurate, and instantaneous responses. Furthermore, these insights help businesses track consumer behavior to continuously refine their services and overall strategy.

Yes, we offer a 7-day free trial so you can test the AI Chatbot’s capabilities before committing to a paid plan. During this period, you will receive full support for integrating and training the AI on your website and Fanpage.

No, you have access to our full suite of features during your 7-day trial (which includes 2 usage credits). The only limitation is that bulk messaging speeds are intentionally throttled. This allows you to fully evaluate the platform. Once you upgrade, all speed restrictions are lifted.

Yes! The TuDongChat support team is always available to assist you with any technical or setup inquiries.

Yes, you can. However, for optimal AI training and contextual accuracy, we highly recommend dedicating one separate TuDongChat account to each specific business niche or brand group. See guide: Integrating chatbots into websites.

Currently, TuDongChat offers three paid plans with the following pricing:

• 1-Month Plan: 350,000 VND – Includes 10 credits.
• 6-Month Plan: 1,500,000 VND – Includes 60 credits.
• 12-Month Plan: 2,500,000 VND – Includes 120 credits.

To upgrade to a paid plan, please follow these steps:

• Step 1: Visit the TuDongChat homepage.
• Step 2: Sign in to your account, or create a new account if you do not already have one.
• Step 3: After signing in, scroll down to the Pricing Plans section to view the available subscription options.
• Step 4: Select the plan that best suits your needs. For example, the 1-Month Plan costs 350,000 VND and includes 10 credits.
• Step 5: Complete the payment process by following the instructions on the website. Available payment methods may include bank transfer, credit card, PayPal, and e-wallets.
• Step 6: Once your payment is successfully processed, your account will be upgraded to the selected plan and you can start using the AI Chatbot services immediately.

TuDongChat’s AI is powered by the ChatGPT engine. We standardize 1 credit to equal $1 USD. Based on ChatGPT’s pricing model (where 750 words cost roughly $0.002), a $12 package buys you enough processing power to generate approximately 3,750,000 words. If an average response is 50 words, your bot can handle around 2,500 customer queries per day. This makes it a highly cost-effective solution, especially for startups.

We accept direct bank transfers and popular e-wallets (click here for detailed billing info). Your account will be activated immediately once the transfer is verified.

No. Setting up TuDongChat is entirely free and straightforward. We provide comprehensive, step-by-step documentation and video tutorials to help you get up and running quickly.

Your account will be updated within 10 to 15 minutes of payment confirmation, including on weekends and public holidays.

Yes. After payment, you will receive a confirmation email. If you need to amend any invoice details or plan information, simply reach out to our support team:

• Hotline: 0965518737
• Email: tudongchat@gmail.com
• Fanpage: facebook.com/chatbot.ai.tudongchat

Yes, we can facilitate a subscription transfer to another account, provided you request it within 24 hours of your initial payment.

Once your subscription period ends, you will need to renew your current plan or select a new one to maintain service. If not renewed, the AI Chatbot will pause its automated functions and temporarily stop supporting your website and Fanpage until the account is reactivated.